Privacy Policy
Last Updated: December 2024
This Privacy Policy describes how Bulk Product Updater ("we", "our", or "us") collects, uses, and protects information when you use our BigCommerce application.
1. Information We Collect
When you install and use our application, we may collect the following information:
- Store Information: Your BigCommerce store hash, store URL, and basic store details required for app functionality.
- Product Data: Product information accessed through the BigCommerce API to perform bulk operations you request.
- User Information: Email address associated with your BigCommerce account for communication purposes.
- Usage Data: Information about how you use our application, including job assignments and configurations.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our application services
- Process bulk product updates as requested by you
- Communicate with you about your account or support requests
- Improve our application and develop new features
- Ensure the security and proper functioning of our services
3. Data Storage and Security
We implement appropriate security measures to protect your information:
- All data transmissions are encrypted using SSL/TLS
- Access tokens are securely stored and never shared
- We do not store your product data permanently; it is only accessed when needed for operations
- Regular security audits are performed on our systems
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With BigCommerce as required for app functionality
- When required by law or to respond to legal processes
- To protect our rights, privacy, safety, or property
5. Data Retention
We retain your information only as long as necessary to provide our services. When you uninstall the application:
- Your access tokens are immediately revoked
- Job assignment history may be retained for up to 30 days
- You may request complete data deletion at any time
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
7. Cookies and Tracking
Our application uses essential cookies required for authentication and session management. We do not use tracking cookies or third-party analytics within the application.
8. Children's Privacy
Our application is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us